Saturday, February 23, 2013

Require Consecutive Night Stays

Of the five reservation page types we offer (multiple units, calendar search mode, single unit, single unit search, hotel), with two of these types (calendar search mode and single unit), guests click dates on a calendar which means that it is possible for them to reserve non-consecutive night stays. This was actually created on purpose, to give guests the option to reserve non-consecutive night stays. However, some users have requested that reservations always be for consecutive nights. Therefore we have add an option in the Reservation Page settings for whether or not to require consecutive night stays.

The option is about half way down the Reservation Page settings:

Once this is set to Yes, if guests select non-consecutive nights on one of the clickable calendars, they will see an error message. By default, this setting is set to No, don't require consecutive stays.

Saturday, February 16, 2013

New Google Analytics Features

We've added additional functionality so that you now can use Google Analytics to track your sales. To use this feature, first add your Google Analytics code to your Reservation Page settings. Copy this code from your Google Analytics account.

The final step is to enable e-commerce tracking in your Google Analytics account.

1. Click Admin in the upper right corner of your account.

2. Click All Website Data

3. Click Profile Settings

4. Under E-Commerce settings, select Yes, an E-Commerce Site.

Now, your sales will show in your Google Analytics account. To view your activity, click Reporting at the top of your account. Then click Conversions, Ecommerce, Overview, on the left side of the page.

You can then view sales by room/unit, and items for sale.

Monday, February 4, 2013

Link Email Messages to Payment Methods

For internally added reservations, it is now possible to select an email template which will be sent automatically as soon as a payment is entered. This is useful if you want to automatically send a confirmation message to the guest, once a payment has been added to the system.

To set this up, first go to Website Tab, Payment Methods, and edit the method you are using. Select one of your templates to use, check whether to always send this message after a payment, or just after the first payment entered, and set the recipient fields.

Now, when you go to the Payments section when editing a reservation, you will see the messages field pre-selected to the message you set. You also can edit the recipients, if necessary. If you have opted to only have the message sent automatically for the first payment, the next time you load the payment section, the message field will default to "No Message" but you can easily override that setting by selecting a message to send. Additionally, at any time should you not want to send a message, just set the selection to "No Message."

The sent message will appear in the Correspondence History & Queue.

As always, even if you do not add a payment prior to confirming a reservation, you still can send a message manually, by clicking on the Correspondence button and selecting a message to send.

Saturday, February 2, 2013

Items For Sale Enhancement

It is now possible to link Items For Sale to specific units. For example, if only certain rooms are pet friendly, you can have the pet item for sale only show if the pet friendly room is selected. Or, another example, if only some houses have an optional hot tub, the hot tub can show as an available item only as long as one unit linked to the hot tub is selected.

To make this setting, go to Website Tab, Items for Sale, and select which units the item is linked to, at the bottom, in Advanced Settings.

Then, on the public page, the item will only appear if one of the linked units has been selected.

These enhancements also affect items for sale shown internally. Now, only items linked to the unit(s) selected will show, and, only items that are restricted to show in a certain date range will show depending on the dates of the reservation.